Our services,
built around you.

Bespoke business process outsourcing services for an ever-changing work environment and customer demand.

Who we are

For over 20 years we have been building outsourced support teams around each client's unique needs.

Our mission is to provide remote, on-demand staff to businesses on a flexible basis. No commitments, HR or office costs, just experienced staff trained on your company's processes and ready to support you as required.

Our reputation has been built on our ability to deliver a quick, reliable, high quality and accurate service to support organisations of all sizes in all sectors as they seek greater efficiencies and higher productivity.

Our clients range from law firms, barristers, accountancy firms, MPs and local government to insurance firms, FTSE 250 firms, research organisations, surveyors, estate agents, members of the medical profession and charities.

We look forward to working with you.

Why companies choose us

UK Based

100% of our operators are UK Based

Open 24/7 365

We operate 24/7 365 so that your business is always open

Our Team

We employ over 300 UK Based Operators

800 Happy Clients

We ensure that clients receive the highest levels of service

What Our Customers Are Saying About Us

We are thrilled with the benefits which they are driving from the widespread use of the UK based Dictate Now outsourced transcription services.
With legal aid firms working on very decreasing margins but still looking to maintain access to justice for a client, DictateNow keeps fixed legal costs down but at the same time receive a fast, efficient and friendly service.

Alistair Williams

Legal Sector

We are really happy with the service that InTouchNow provides our firm. They have helped us systematise our reception processes, answer calls quicker and manage peaks in demand whilst maintaining a consistently high level of client service, even out of work hours.

Thank you to our team for all of their hard work

AMY, HR OPERATIONS MANAGER

Top 100 UK Law Firm

Latest News

Discover more about our recent news and announcements here

The evolution of customer service

It’s no secret that customer expectations have chang...

Mar 03, 2020

News
0

ServicesNow Group Launch Of New Call Handling Service Makes The Headlines

The launch of InTouchNow, our new call handling servic...

We start by offering all new clients a free trial of our service

We’re open 24/7, for more information and to discuss
how our service can work for you:

Call us +44 (0) 20 8236 9474

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Send us an email to sales@servicesnowgroup.com

Get to know us

Our services,built around you.