It’s no secret that customer expectations have changed. With consumers expecting information at their fingertips no matter what, waiting is no longer even considered a plausible option by many. The development of digital technology has come with a change in consumer demands, with real-time availability being manifested by many. This is supported by Toiser data […]

The launch of InTouchNow, our new call handling service for businesses large and small has made the news, with the story featuring in Legal IT Insider. Perhaps better known to many as the Orange Rag, Legal IT Insider is regarded as the leading resource for legal IT professionals across the world, with news, views and […]

The ‘Business Startup’ show was billed as the UK’s biggest exhibition for anyone starting or growing a business and it was certainly this sense of optimism that prompted InTouchNow to exhibit, with our range of services perfect for existing or start-up businesses. Alongside the more than 350 other service providers, we were looking to connect […]

Today is the launch of our new business service, InTouchNow. We offer a professional call answering service to ensure modern organisations never need to miss another call or the opportunities they bring. Every organisation is looking for greater efficiency and our service ensures they can deal with excess calls during busy periods without recruiting additional […]

Maxine Park, the co-founder of call handling and reception services specialist InTouchNow, recently explained to the readers of Professional Electrician & Installer (PE), the advantages of outsourcing your call answering to professionals whilst you get on with the job at hand. Professional Electrician is the leading magazine for the UK electrical contracting trade. Covering all […]

Co-founder of call handling and reception services specialist InTouchNow, Maxine Park recently explained to the readers of Glass Times, the benefits of never letting a customer go to voicemail when you cannot answer their call. Glass Times is the leading publication for all those involved in all aspects of the glass and glazing industry, together […]

Maxine Park, the co-founder of call handling and reception services specialist InTouchNow, recently explained to the readers of Master Photography why clients should not be expected to leave a voicemail when you are unable to answer their call. Master Photography is a publication mailed to all members of The Master Photographers Association (MPA), providing advice […]